Additional Benefits

Your benefits package may include a range of additional programs designed to support your overall well-being. These offerings go beyond traditional health coverage and are intended to help you manage everyday needs, protect your peace of mind, and make life outside of work a little easier.

Whether you’re looking for extra support, guidance, or savings opportunities, these programs are here to complement your core benefits and provide meaningful value throughout the year. Explore the options available to you and make the most of what your employer provides.

Business Travel Accident Insurance

Business Travel Accident insurance offers coverage in the event of sickness or accidental death or dismemberment when you’re traveling for business.

In addition, this coverage includes:

  • 24-hour worldwide business travel protection
  • Travel assistance services
  • Emergency medical evacuation

Policy ID: 0627A-MBA (Cigna Payor ID# 62308)
Employee Eligibility: Full-time active employees traveling internationally or on permanent assignment, for the business or at the expense of the Policyholder for no more than 180 consecutive days per one trip.
Contact Cigna online at CignaEnvoy.com then Select “I am an international business traveler”
User ID: 06274AMBA
Password: Cigna1

Travel Assistance Program

When you travel internationally for purposes other than work, you can rely on Travel Aid. This program offers referrals to an international network of participating doctors and hospitals for a broad range of medical care services. They can also help you prepare for upcoming travel and react to emergencies while you are away from home, including arrangement of evacuation and transportation. The center is available to all employees by phone 24/7 (800) 527-0218 or (410) 453-6330 or online at ibhtravelaid.com and is staffed with multilingual representatives who can help coordinate your medical care.

The Travel Assistance Program is offered by Guardian through United Healthcare Global.

Trustmark Life + Care
Five9 has partnered with Trustmark to offer a two-in-one policy that combines permanent life insurance with a benefit designed to help cover the costs of long-term care (LTC). With this plan you get:

  1. Financial protection and peace of mind – your assets are preserved, and you don’t become a burden on your family.
  2. Flexibility in care—benefits are paid directly to you, so you can choose how to use them: in a long-term care facility, with home health services, or even to pay a family member providing your care.
  3. Guaranteed coverage—a death benefit is always paid, and the LTC benefit pays up to 4% of your life insurance amount for up to 50 months.
  4. Affordable, stable rates—your premiums are locked in at enrollment and never increase as you age.
  5. Portability—you can keep the coverage even if you leave Five9.

Enrollment for the Trustmark Life + Care plan occurs once a year during the open enrollment period and will take effect on January 1.

 

Pet Insurance

Save money on vet bills!
Protection through coverage offered by MetLife.
Helps cover expensive veterinary bills, pet accidents, illnesses, and medications.
Manage coverage and payment directly with MetLife.

Enroll directly with MetLife by calling or visiting the URL below and mention Five9 as your employer:
Phone: (800) 438-6388
URL: www.metlife.com/getpetquote

Legal Assistance Program

Legal and/or Identity Theft Protection

The Legal Plan, administered by LegalShield, provides you, your spouse or domestic partner, your parents and in-laws*, and eligible, unmarried dependent children up to age 26 with direct access to a dedicated provider law firm for a wide range of personal legal matters.

The identity theft protection plan, administered by IDShield, covers you under the Individual Plan and can be extended to your spouse/domestic partner and dependent children under the Family Plan.

Visit shieldbenefits.com/five9 to learn more about these benefits.

Five9 Employee Discount Hub

Five9 has partnered with Working Advantage to provide valuable discounts for Five9 employees.

Visit five9.savings.workingadvantage.com to learn more about these benefits.

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